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Acknowledging OUTSTANDING customer service | Kalm with Kava

Discussion in 'Kalm With Kava' started by zoltan, Feb 16, 2019.

  1. zoltan

    zoltan New Member

    I live in Israel where there are no local kava retailers so I have to order from the US and it takes ages. Long story short, I had placed an order with Kalm with Kava and is somehow got lost in the mail. We corresponded over email to try to find where it is and in the end, we called it a loss.
    To my surprise, they offered to send me the order again along with some other goodies for FREE including shipping.
    This level of customer support is extraordinary in any business but they set the bar in the Kava market.
    The package arrived today and it is fantastic, cannot recommend these folks and their products enough.

    Bula
    Kalm with Kava.jpg
    Mrbinx69, nashfire, Alia and 6 others like this.
  2. Gourmet Hawaiian Kava

    Gourmet Hawaiian Kava Kava Expert Kava Vendor

    Thanks for sharing this, they are truly a great company with great products and great customer service as you found out. I can tell you, they will only get better. Thanks again for the post. Aloha.

    Chris
  3. Henry

    Henry . Moderator The Kava Society of New Zealand

    Out of curiosity, is kava totally legal in Israel?
    Mrbinx69 likes this.
  4. Intrepidus_dux

    Intrepidus_dux Kava Enthusiast

    So happy to hear you were able to get your kava! This is just wonderful.
    Mrbinx69 likes this.
  5. Ryko

    Ryko Member

    Yes, I have ordered countless Kava here. I don't think it's even recognized on the list of psychoactive substances, hope it stays this way.
  6. Krunkie McKrunkface

    Krunkie McKrunkface Kava Enthusiast

    Lucky man, that Melo Melo is out of stock
    Mrbinx69 likes this.
  7. kastom_lif

    kastom_lif Kava Enthusiast

    It's legit for Passover so I don't see why not :)
    Henry and Mrbinx69 like this.