Bummer

[Lamakan]

So I'm working, patiently awaiting my delivery of my new co2 extract off ebay. Can't remember the vendor right now u guys know-from what I read I thought new jars were being used because of silicone jars were having all kinds of problems-anyways my kid calls me at work and said did u order a package? I said yes (yay)-she says well whatever it is the package is stained orange and covered in a sticky substance.
She says. Whatever it is, it spilled everywhere-I haven't seen it yet-I'm still at work-she put it in the sink. I will post pics when I get home. not happy

 

[The Kap'n]

They'll make it right for you. These sorts of things happen when switching product containers. @Kava Kava R us will take care of you, I'm sure.

 

[Kava Kava R us]

Sorry to hear about any troubles.

Yes just contact me via email or send me a private message here.

Ebay does still have the silicone containers as pictured there. (this is also changing soon)
All website order are in glass.

[email protected]

 

[Lamakan]

Wow was I wrong!

I assumed it was my co2 extract from kava r us but it was actually my kalm with kava concentrate-not sure if u can see pics but the cap was cracked and all juice out of bottle! Ha

 

[Lamakan]

Thanks kava r us hopefully it will get here fine!

 

[HeadHodge]

@Lamakan

I'm sure Mike @Kalm with Kava will bend over backwards to help you out too.

 

[avahZ]

Wow was I wrong!
View attachment 3678
I assumed it was my co2 extract from kava r us but it was actually my kalm with kava concentrate-not sure if u can see pics but the cap was cracked and all juice out of bottle! Ha

I think I would still be licking that bag dry!

 

[Kalm with Kava]

Absolutely @Lamakan USPS breaks one about once or twice a month. Just send us a PM or email with the name your order was under and we'll send out a replacement.

Sent from my SCH-I545 using Tapatalk

 

[Lamakan]

Yes I am not ashamed to say I licked that bag. Tastes delightful. Sent mike a message. And all is right in the world again.......thanks guys

 

[Lamakan]

The kava forums is truly a place of amazing awesomeness .

 

[verticity]

Absolutely @Lamakan USPS breaks one about once or twice a month. Just send us a PM or email with the name your order was under and we'll send out a replacement.

Sent from my SCH-I545 using Tapatalk

So, have you considered using a silicone container. I hear those are resistant to breakage. (I'M KIDDING!)

 

[verticity]

But here's a serious idea, @Kalm with Kava. It looks like that bottle of concentrate was shipped in a padded envelope. Perhaps it would be better to ship in a cardboard box, or else put the bottle inside a cardboard "sleeve"--like light bulbs come in--before putting it in the envelope..

 

[Lamakan]

Yay thanks kava r us-looks great-taped around middle of silicone container!

 

[Lamakan]

Thank u calm! It's a beautiful thing!