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Fresh kava order

Discussion in 'Root of Happiness (Online Store)' started by Zac Imiola (Herbalist), Jan 27, 2019.

  1. Zac Imiola (Herbalist)

    Zac Imiola (Herbalist) Kava Enthusiast

    How long should I expect the roh fresh kava order to ship? Ordered on the 16th I believe
    Intrepidus_dux likes this.
  2. Zaphod

    Zaphod Kava Enthusiast

    Hmmm. I ordered some today. My reluctance based on past experience of long ship times, and lack of communication from RoH on shipments, overcame my desire to try fresh kava.
  3. fait

    fait Position 5 Hard Support

    I'd expect your package any day now. When I was in contact with RoH about my fresh kava back around Vet's Day, I ordered the Friday before V Day and I messaged them about when it'd ship. They got back to me very quickly and said that they do the fresh kava batches Monday-Wednesday. Because of V day, they did not process any orders that Monday, so they only did them Tuesday and Wednesday. According to my e-mails, my fresh kava delivered the Friday after V day.

    Going by when you ordered and if you still haven't received yours yet, I'd check tracking, see where it is, and if it hasn't moved, give RoH a message. If you don't have any tracking, I'd definitely message them! Call them if you have to. A phone call would show you're that inquisitive on your order.
  4. Zac Imiola (Herbalist)

    Zac Imiola (Herbalist) Kava Enthusiast

    Arived yesterday * Feb 5
    Zaphod likes this.
  5. Dr.Krunk

    Dr.Krunk Certified Quack

    Kinda wondering the same myself. Placed an order last Wednesday or Thursday and still hasn’t shipped. With it now being Wednesday I have a hard time seeing it being shipped this week at all. There could very well be good reasons for it but it but frustrating nonetheless. Regardless I’m sure it will be well worth the wait and I’ll be estatic once it happens!

    Just have to keep in mind it’s a product that could very well spoil if not handled properly.
  6. Zac Imiola (Herbalist)

    Zac Imiola (Herbalist) Kava Enthusiast

    Yeah just make sure you keep an eye out for it . I got so lazy after a whIle then it sat for a day
  7. Kapmcrunk

    Kapmcrunk The Kaptain of Crunk KavaForums Founder

    If they don't get the shipping times tightened up they're gonna make someone sick. Include extra ice packs, use better insulating materials, and raise the price accordingly. They have the potential for something really amazing, and I hate to complain as they're the only vendors willing to deal with frozen kava right now.

    Some constructive criticism would do them really well. Truthfully we want all vendors to succeed.
    Mo'iety, F3TU5, Zaphod and 2 others like this.
  8. Intrepidus_dux

    Intrepidus_dux Kava Enthusiast

    Agreed!
  9. Zaphod

    Zaphod Kava Enthusiast

    Agreed^2. This can work, given some more attention. The one other thing I would add is that I never got an email saying the product shipped or was on its way. I had to manually go into my order account to see that it was in fact delivered and in my mail box. Luckily it was the same day.
  10. Pacific Santo

    Pacific Santo New Member

    Hello everyone,
    I m working for a company based at Santo and specialized in Green and Fresh Kava. We can provide any form of High quality Noble kava : frozen green mince, frozen kava parts and dry under all its usual forms.
    We would be glad to exchange with you and explain how we did to currently have one of the best kava on the international market.
    Hoping everyone the best kava quality for 2020,
    Cheers
    Intrepidus_dux and JohnMichael like this.
  11. Intrepidus_dux

    Intrepidus_dux Kava Enthusiast

    I'm interested to know more!
  12. fait

    fait Position 5 Hard Support

    Welcome aboard! Always nice to see more kava vendors available online to the world at large. You may want to start your own thread somewhere. This thread's about Root of Happiness's offering of fresh kava. You'll stand out as a separate vendor and people here would definitely like to know more! Also people will know you're a separate company from Root of Happiness. The admins here may be able to give you your own special Vendor status. We generally enjoy when vendors actively participate in the kava discussions here as they offer a unique perspective about this marvelous plant.
    Intrepidus_dux likes this.
  13. Pacific Santo

    Pacific Santo New Member

    Ok no worries, I will look at doing this soon! My apologize for having post it in RoH section, that was because I saw someone saying there were no other provider of green kava. Thanks for the info, have a good day guys
  14. OwenShang

    OwenShang Member

    Yup, online vendors are the greatest when it comes to these types of transactions.