Love the new shipping at Bula Kava

[schatz]

The last time I orderd a couple pds. from them with the new shipping was great. So Monday I made another order and today finally which is Friday I finally receive notice my shipment is cancelled. Nice to let me know guys. Is anybody else having an order difficulty from Bula, just curious.

 

[schatz]

Not much action here lately. I would think Judd would reply at least. Very unusual as I have followed this forum for several years now. 4 days and finally a e-mail that my order was not fulfilled and will be cancelled. And I would think after spending over a grand in the last several years more of a apology would be received, oh well.

 

[Zac Imiola (Herbalist)]

That does suck and I'd be upset as well but I assume he will respond and apologies.
Sorry for the experience I know it sucks waiting for kava and then finding out its not coming.
This has happened to me with Amazon in the past and as a person who buys kava bag to bag it can be a tight situation

 

[schatz]

That does suck and I'd be upset as well but I assume he will respond and apologies.
Sorry for the experience I know it sucks waiting for kava and then finding out its not coming.
This has happened to me with Amazon in the past and as a person who buys kava bag to bag it can be a tight situation

Thank god I had ten pds. or so already, so In am fortunate in that respect. But it still seems like a unfortunate way to do business.

 

[kavakarma]

I am waiting on my first order from BHK and it should arrive early this week. It's arrived in my state so far, so I should be free and clear to finish the second half of the kava I brewed tonight, but thank you for reminding me to be grateful and stretch my sacred tea forever! Extra prep time tonight, thank you.

 

[BulamamatoNCIRVCKKPC]

I've made many orders with them recently. All of them have come very quickly without a hitch. My advice would be to reach out to them. I'm sure they'll explain. Still, so sorry to hear that this has happened in this manner.

 

[Bula Kava House]

Hi there. Sorry about the cancelled order. Still working out a few kinks in our new order fulfillment method. We're currently having an issue in which for a very short amount of time, like an hour, an item that is out of stock is allowed to be sold. We don't realize that a product we don't have was purchased until we word days later. We're working on a fix now.

As for my lack of response, Kava Forums is not the best place to communicate with me. I sometimes go days without checking in here. Email works much better.

Judd