I've had the same experiences getting stuff from GHK and unlike some here I think it is fine, as some have said if you've been to Hawaii... It is different there, and it should be! And the guy explains above what he has to do to properly get it off, which all makes sense. If he were a larger operation then he could rent a small place in the biggest city right next to USPS or FedEx/UPS (or LA or Portland or whatever - that might make even more sense but is more disconnected) and have some quick-ship boxes ready and a single worker there and from the website you would be able to see if you just buy this or that or the other thing it will be in the mail in 3 hrs or whatever, labelled as 'quick ship' items, but the fact is this industry just doesn't work like that, we aren't buying hard drives or ethernet cables. Maybe if his business triples or quadruples or something he could consider that. Overheads are very high to add something like that. But I think the Kava taste and naseau will always keep this a moderate activity in terms of societal acceptance/use, I don't know if he will quadruple anytime soon. Who knows. They just opened a Kava Bar in Berkeley, that is some progress. In cases where I really need some instant quickly I get a small amount of Instant from the Portland place, or Fire Island from Florida (NAH), since both come from the mainland get here very quickly while a larger load from GHK comes in.