I find the service provided by Kavafied to be immense. Each time I have ordered something I have had confirmation of shipment and a tracking number within minutes. Shipment to the UK was not an option on the automatic form so I emailed to ask and they just said fine, if you're happy to accept the risk of it being seized then we'll ship. Also, what do you want it to be labelled as... "tea" thanks. Has gotten through every time with other vendors. I've only tried the awesome aluball so far but got some root coming this time too and I can't wait to try.