NEW KAVA KAVA ONLINE STORE

[mic73n]

Have you weighed yours? Mines supposed to be 1KG but its only 900g. Also, very wet so in reality it might be only what...800g ? Not cool.

Wetness in a product That is supposed to be dry is a sign of bad quality.

 

[yiki]

Well, the supplier (whose name is on the bulk packaging recieved) wrote 1kg on it, while it is only 2 pounds. Seems like it was packaged in a rush, without allowing for proper drying. In my opinion, the wholesaler needs to solve this with kavaha, but kavaha could also have checked before sending out the kava as is. Now i'm worrying it might turn moldy. It is not dripping wet or anything but still the wettest kava i have ever had.

 

[Pzk]

Reminds me of weed back in the days when it was illegal... not enough, wet... this and that...

 

[kavamehameha]

It is not dripping wet or anything but still the wettest kava i have ever had.

I'm curious what that looks like. If possible, could you please take a photo?

 

[mic73n]

Well, the supplier (whose name is on the bulk packaging recieved) wrote 1kg on it, while it is only 2 pounds. Seems like it was packaged in a rush, without allowing for proper drying. In my opinion, the wholesaler needs to solve this with kavaha, but kavaha could also have checked before sending out the kava as is. Now i'm worrying it might turn moldy. It is not dripping wet or anything but still the wettest kava i have ever had.

What country is the supplier based in?

 

[mic73n]

Well, the supplier (whose name is on the bulk packaging recieved) wrote 1kg on it, while it is only 2 pounds. Seems like it was packaged in a rush, without allowing for proper drying. In my opinion, the wholesaler needs to solve this with kavaha, but kavaha could also have checked before sending out the kava as is. Now i'm worrying it might turn moldy. It is not dripping wet or anything but still the wettest kava i have ever had.

Have you complained to kavaha regarding your batch of kava?

 

[Edward]

Well, the supplier (whose name is on the bulk packaging recieved) wrote 1kg on it, while it is only 2 pounds. Seems like it was packaged in a rush, without allowing for proper drying. In my opinion, the wholesaler needs to solve this with kavaha, but kavaha could also have checked before sending out the kava as is. Now i'm worrying it might turn moldy. It is not dripping wet or anything but still the wettest kava i have ever had.

I get bags from certain suppliers that don't quite hold a kilo. I've always just thought they weigh it "island style" rather than being a malicious attempt to make more money. From that supplier I always repackage it into 500g so I know what I am selling is the correct weight.

 

[yiki]

I'm curious what that looks like. If possible, could you please take a photo?

It is not really visible, just slightly wet to the touch. After letting it evaporate, the kava looks brighter, more beige.

Have you complained to kavaha regarding your batch of kava?

No, it's not cool but not the level of upset that i would do much about that. I also do not know how active they are i @ them here but there also was no answer. It's like whatever. Will see if the quality will make up for it.

I get bags from certain suppliers that don't quite hold a kilo. I've always just thought they weigh it "island style" rather than being a malicious attempt to make more money. From that supplier I always repackage it into 500g so I know what I am selling is the correct weight.

Problem is, kavaha can't apply wholesale logic selling to retail customers. At least they should check and repack like you said. I also do not necessarly think there is malice ("2 pounds is like one kg right?") but then kavaha should declare it as 2 pounds not 1kg.

 

[Pzk]

It could be, that in Europe people mix up a pound with 500gr. In my country a pound is 500gr - regarding the word itself in my language. But of course this shouldn't happen doing business.

 

[yiki]

It could be, that in Europe people mix up a pound with 500gr. In my country a pound is 500gr - regarding the word itself in my language. But of course this shouldn't happen doing business.

Good explanation. The Kava itself is alright, not super great, not bad. A nice sustained effect that has some depth too it, but not as good as the kavasociety palarasul which was magica.

 

[Pzk]

thank you

 

[Jean]

I've got my pre-ordered kava : from the 2kg palarasul I've got two bags weighting, including the (light) packaging, 1017 and 1015 g. It seems that each bag contains indeed 1 kg kava. In addition there is a gift of 100g deep calm kava. To summarize: I'm a satisfied customer. The only drawback is the uncertainty about the delivery date. But this is part of the game when pre-ordering.

 

[yiki]

I've got my pre-ordered kava : from the 2kg palarasul I've got two bags weighting, including the (light) packaging, 1017 and 1015 g. It seems that each bag contains indeed 1 kg kava. In addition there is a gift of 100g deep calm kava. To summarize: I'm a satisfied customer. The only drawback is the uncertainty about the delivery date. But this is part of the game when pre-ordering.

Great, then it seems like an honest mistake.

 

[Pzk]

Kavaha: I have seen it seems your shop will soon have products in stock again? I am looking forward for that! But the prices are higher now, the price is the old one, but as soon as you go to checkout the vat of the customers country gets added (around 19%), which wasn't the case before. Is this a bug that's getting fixed or did you have to raise your prices? Honestly, I wouldn't order anymore then, 20% more, is just too expensive, when you have great quality at other places for a lower price.

 

[ObiWan]

Is anyone from Kavaha reading here? Your Webshop has a bug - the checkout side shows always only 1x 400g Borogu, although there were more pieces in the shopping cart. I already sent you 2 Mails and screenshots, but got no reply.
This is not the kind of service I expect from a vendor.