Yes I think you're very right, when I looked at all their other products, ALL the ratings are very low on EVERYTHING. I'm not sure why that is but I have heard great things about them all around. I got some stone from them and some hawaiian from paradise (which is, I hope, the "100% Hawaiian Awa" that everyone was raving about in 2010. Just starting my Kava journey here.
I made the mistake of buying from kona kava farm and their stuff just doesn't do anything for me at all. I am hoping to experience something with these new batches.