Other kava bar owners - help with point of sale system

[Kavadsm]

I own a Kava Bar in Des Moines Iowa and we were using Square as our point-of-sale service. Apparently selling Kava violates their terms and conditions and they deactivated our account so we are now at longer able to take credit card payments. We are looking for the best option for point-of-sale but it seems like for whatever reason Kava is a banned substance for a lot of point of sale services. Does anyone own a kava bar and have success with any particular point of sale company?

 

[The Kap'n]

I own a Kava Bar in Des Moines Iowa and we were using Square as our point-of-sale service. Apparently selling Kava violates their terms and conditions and they deactivated our account so we are now at longer able to take credit card payments. We are looking for the best option for point-of-sale but it seems like for whatever reason Kava is a banned substance for a lot of point of sale services. Does anyone own a kava bar and have success with any particular point of sale company?

I highly suggest contacting Jeff Bowman of Nakamal @ Home. He has fought the same battle.

FYI, I just happened to land on your bar's page on yelp yesterday and was remarking about how amazing it looks. Your ice cream on instagram looks so good I could just reach in and grab it.

 

[Alia]

I own a Kava Bar in Des Moines Iowa and we were using Square as our point-of-sale service. Apparently selling Kava violates their terms and conditions and they deactivated our account so we are now at longer able to take credit card payments. We are looking for the best option for point-of-sale but it seems like for whatever reason Kava is a banned substance for a lot of point of sale services. Does anyone own a kava bar and have success with any particular point of sale company?

Is there a reason stated for kava being "a banned substance for a lot of point of sale services"?
Can you share any details of the rationale for Square saying kava violates their terms and conditions?
I am trying to reach out and find a permanent solution to some of these problems vendors and/or kava bar owners
keep being confronted with. Thank you.

 

[Michael Nielsen]

This is what square dont support https://squareup.com/us/en/legal/general/payment

I cant see where kava should fit in there..

3. Unsupported Industries
We can’t process payments for certain types of businesses or business activity, because of limitations from the card brands, our bank partners, or the law. A few types we won’t support for other business reasons.

You may not use the Payment Services for the following businesses or business activities: (1) any illegal activity or goods, (2) paraphernalia that may be used for illegal activity (3) buyers or membership clubs, including dues associated with such clubs, (4) credit counseling or credit repair agencies, (5) credit protection or identity theft protection services, (6) direct marketing or subscription offers or services, (7) infomercial sales, (8) internet/mail order/telephone order pharmacies or pharmacy referral services (where fulfillment of medication is performed with an internet or telephone consultation, absent a physical visit, including re-importation of pharmaceuticals from foreign countries), (9) unauthorized multi-level marketing businesses, (10) inbound or outbound telemarketers, (11) prepaid phone cards or phone services, (12) rebate based businesses, (13) up-sell merchants, (14) bill payment services, (15) betting, including lottery tickets, sports related gambling, casino gaming chips, off-track betting, and wagers at races, (16) manual or automated cash disbursements, (17) prepaid cards, checks, insurance or other financial merchandise or services, (18) sales of money-orders or foreign currency, (19) wire transfer money orders, (20) high-risk products and services, including telemarketing sales, (21) automated fuel dispensers, (22) adult entertainment oriented products or services (in any medium, including internet, telephone, or printed material), (23) sales of (i) firearms, firearm parts or hardware, and ammunition; or (ii) weapons and other devices designed to cause physical injury (24) internet/mail order/telephone order of age restricted products (e.g., tobacco), (25) occult materials and services, (26) hate or harmful products, (27) escort services, or (28) bankruptcy attorneys or collection agencies engaged in the collection of debt.

 

[Groggy]

This is what square dont support https://squareup.com/us/en/legal/general/payment
I cant see where kava should fit in there..

Probably here, based on the text but it would be a reach.
(8) internet/mail order/telephone order pharmacies or pharmacy referral services (where fulfillment of medication is performed with an internet or telephone consultation, absent a physical visit, including re-importation of pharmaceuticals from foreign countries),

 

[The Kap'n]

My money is on them not understanding the difference between kava and the other 'K' herb so intertwined with it.

 

[Michael Nielsen]

Shopify does have POS option.

 

[Michael Nielsen]

What products am I not allowed to sell?
Square does not allow any sellers to sell marijuana, marijuana derived products, products that contain more than 0.3% THC, illegal drugs, and products that otherwise violate Square’s Payment Terms (e.g. K@, kava, paraphernalia, bongs, pipes, etc.).

Sell CBD with Square | Square Support Center - US

 

[Skinskava]

I own a Kava Bar in Des Moines Iowa and we were using Square as our point-of-sale service. Apparently selling Kava violates their terms and conditions and they deactivated our account so we are now at longer able to take credit card payments. We are looking for the best option for point-of-sale but it seems like for whatever reason Kava is a banned substance for a lot of point of sale services. Does anyone own a kava bar and have success with any particular point of sale company?

As a University of Iowa grad awesome to see such a nice looking kava bar in the hawkeye state. Hope you get this payment issue squared away. Ill definitely check out your business one day and come in for a shell or 6 or 7

 

[Alia]

I wonder what ever happened to @Kavadsm and the mystery of "Square as our point-of-sale service. Apparently selling Kava violates their terms and conditions..."
odd how that is.